FAQ

Frequently asked questions

DELIVERY AND RETURNS:

Goods are delivered within 2-3 days (free delivery for orders over 39 EUR) via Omniva parcel machine.

If you have any questions or would like to return the goods, please contact us by email at info@izleep.eu

We will try to respond to your inquiry within 24 hours.

GENERAL QUESTIONS:

Yes, iZleep silicone earplugs are suitable for children aged 5 and over with adult supervision, but it is recommended to choose the correct fitting and comfortable earplug tips included in the package. The tips included in the package are XS, S, M and L.

No – iZleep silicone earplugs reduce noise levels, but are not intended to provide complete sound isolation.

Yes, the tips of the silicone iZleep earplugs are thin and soft, making them comfortable even when lying on your side. There is no discomfort.

Depending on the frequency of use and with proper care, i Zleep earplugs can be used for up to 1 year, but for maximum effectiveness, it is recommended to replace the tips every 3-6 months.

To ensure that silicone earplugs last a long time and are hygienic, it is important to follow a few basic rules:

1. Wash your earplugs with warm water and mild soap after each use.

2. Use a soft cloth to remove dirt.

3. Dry naturally – do not leave wet plugs in the case.

4. Store in a clean, dry place.

5. If you notice signs of wear (worn shape, cracks), replace them with new ones.

1. Choose the most suitable iZleep earplug tip.

2. Place the nozzle on the holder until it is fully seated.

3. Holding the holder, insert and gently rotate the tip to fit comfortably in the ear canal.

4. If you feel discomfort or the plug doesn't fit, try a different size plug tip.

5. Your ear canals may be different. Therefore, we recommend trying different sizes of ear tips.

6. With the right tip and correct fit, you should hear your voice louder when you speak.

The diameter of the iZleep earplug holder is 14 mm.

Tip sizes XS-10mm, S-11mm, M-12mm, L-13mm

You can always carry the iZleep earplug case with you. Their purpose, depending on the earplug model, is very wide and perfectly applicable both at night and during the day:

· Quality sleep without extraneous sounds (noisy neighbors, barking dogs, birds chirping, snoring partner, etc.)

· Travel by plane/bus/train

· Concentration while working/studying

· Noisy work environment (factories, plants)

· Concerts, nightclubs, sporting events

· Auto/motorsports

· Shooting, hunting

· Meditation

· To prevent water from entering the ears